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Welcome to the latest edition of Training Today!
In each issue we bring you useful ideas, tools and
information to enhance your training.
| It Ain't Over 'Til It's Over
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The end of any training program should not be the
end of the educational experience. All too many programs have notebooks and
manuals collecting dust on shelves. You can help by following through with the
participants. Whether it’s an online course, a live seminar, a webinar, or a
Teller Training program, reminders of key learning points refresh learning, and
improve retention. In addition, it accelerates the
transfer of learning from training to the branch or
office. |
After a course, try:
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Sending reminders to
take action on what was taught (in live classes, have them fill out their own
reminders, and send them later)
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Having them keep in
touch with others who trained at the same time to encourage and help each other
achieve goals
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Putting key concepts
on novelty items, and send them to participants
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Creating emails with
graphic reminders similar to “e-cards”
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Having them complete
periodic surveys that measure their post training achievement
Have any more
suggestions? Send an email to feedbacktrc@trcinteractive.com, and we’ll include them in future
newsletters.
| Ice Breakers... Get the Ball
Rolling |
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Here are a couple of ways that Trainers "break the ice" and
help trainees feel more
comfortable. |
Toilet
Tissue
Begin your introduction
by tossing a roll of toilet paper to one person with the instructions to take as
many "squares" as he or she wants, and then pass the roll onto the next
person and so on until everyone has taken as many squares as they
want. Then say to the group, "For each square of toilet tissue you have taken, please share
something about yourself." Class members who took a lot of
toilet paper will groan, but the exercise helps build familiarity and
camaraderie.
Headlines
You'll need a piece of
white paper with a 2" x 3" rectangle drawn on it. Within the rectangle draw
an oval representing a person's face. Make enough copies to give each class
member a copy. In your local newpaper there are often 2" x 3" pictures of an
individual's face with headlines like "Local Person Promoted" and a short
article.
Tell your class to
interview another person in the class for about five minutes. They
should then create a headline and a short biography for a "make believe"
newspaper and sketch a characterization of their interviewee in the picture
frame. Tell them to have fun with this exercise and when they are finished,
have each person read his or her article to everyone else in the
class. This exercise also helps to stimulate good-natured rapport among the
participants.
Although it takes up a
few minutes of precious classroom time, an icebreaker of some sort is important
in establishing a non-threatening tone and friendly atmosphere for your
training session.
Have any more suggestions? Email feedbacktrc@trcinteractive.com, and we’ll include them in future
newsletters.
| Online Programs That Are
Customized |
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BankTrainingOnline!
BankTrainingOnline is TRC
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It is available from your own customized
online menu. To set it up, you choose as many or as few courses from our
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passwords, and set up a special Administrator's tool... so you can
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Through your customized menu, your people
can access interesting and interactive courses, and you are only billed
when your employee enters the first Self Check Exercise or takes a Final Exam.
There are no long-term commitments! It is perfect for your budget!
Click here to find out
more!
Happy Training!
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