Whether it's for a Teller Training Program or a Branch Automation project, TRC's designs are based on a consistent training philosophy. This philosophy is sensitive to the needs of the
bank and participants.

All TRC Interactive, Inc. designs combine solid content with an experiential, participative approach, which provides everything needed to run effective skill-building programs. Participants receive practical hands-on training that they can apply directly to their jobs. Attributes shared by all TRC Interactive, Inc. training projects are:

• A participative, learner-centered approach that actively involves participants in skill-building exercises.

• A learning sequence that takes participants from abstract concepts to direct skills application.

• Respect for the adult learner's experience while teaching new approaches and behaviors.

• A sensitivity to the needs of the trainer and his or her organization so that learning has direct application.

• A flexibility within all training materials to permit and encourage trainer creativity.