TRC's FAQs

Customization

What things are customizable within the courses?
Through your Administrator’s menu, you are able to customize the terms that are unique to your bank.
These can include, but are not limited to:

        • Informal name for your bank
        • Formal name for your bank
        • Your term for branch
        • Your term for manager
        • Formal term for teller
        • Casual term for teller
        • Your term for Customer Service Representative
        ...and many more!


You are also able to add your LOGO to the courses to make it seem like your staff is taking these courses through your own bank’s “university.”


Can I customize the content or graphics?
There are customized bank terms that are saved in the database. Your logo will be in the upper right-hand corner of the courses as well, so that it has the look and feel as if it is your very own training program. Anything additional will be quoted.

 
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